Care has a name.
You get one caregiver, matched to your parent, who keeps coming back. Not a different face every week.
Finding Dora provides in-home care across Edmonton and the surrounding towns — help with washing and dressing, dementia support, meals, driving to appointments, nursing, overnight care. Everybody has a Dora somewhere in their family story: the neighbour or the aunt who noticed something was wrong and quietly did something about it. That is the job.
No assessment fee, no sign-up fee, no minimum contract.
The same caregiver, visit after visitFree rematch if it is not a fit
What we promise, in plain terms
You meet your caregiver before care starts.
If the match is wrong, tell us and we will change it, at no cost and without an argument. And our rates are on the website, where you can see them before you call.
$XX
per hour for personal care
daytime, minimum X-hour visit
Certified and checked
Health Care Aides registered with the College of LPNs and HCAs of Alberta (CLHA), which has regulated HCAs since February 2026, and LPNs and RNs registered with the CLHA and the College of Registered Nurses of Alberta (CRNA). Police check with vulnerable sector search on every hire.
Insured and covered
Fully insured, WCB Alberta covered, employees rather than contractors. If a caregiver is hurt while working in your parent’s house, that is covered by our WCB and insurance, not left to you.
Local, not a call centre
Our care managers live here. They know the difference between a Glenrose discharge and a Grey Nuns discharge, and they know which streets do not get plowed.
Where we are different
Four things we do differently
We name your caregiver, and keep them
Many agencies fill visits from a roster. That can mean your mother explains her routine again every week, and nobody is around long enough to notice she has stopped eating properly. We build a small regular team around one primary caregiver, and we tell you their name before the first shift.
We publish our rates
Every hourly rate is on the rates page. You can work out roughly what a week costs at 11pm on a Sunday, without giving anyone your phone number and without a sales call.
We help you claim free public hours first
Alberta funds home care, and once you have been assessed those hours cost you nothing. We will walk you through the 811 assessment whether or not you ever become a client. How that works.
We explain what you can claim back
Attendant care is a medical expense on your tax return. Alberta’s Special Needs Assistance for Seniors can cover housekeeping at home and short respite stays in a care centre for eligible lower-income seniors. Few agencies explain either. We do. What you can claim.
Read this before you pay us anything
Alberta may already fund some of your parent’s care
Home care in Alberta is publicly funded and there is no income test. Once a case manager assesses an unmet need, the funded hours are free. You do not need a doctor’s referral — you can call Health Link at 811 yourself and ask for a home care assessment.
There is also a programme called Client Directed Home Care Invoicing. Once assessed, you can choose your own approved provider rather than accepting whoever holds the contract for your postal code, and that provider bills Alberta Blue Cross directly. You pay only the gap between the funded rate and the provider’s rate, if there is one.
Most families have never heard of it. We would rather you knew, even if you spend those hours somewhere else.
The short version
- Call 811 and ask for a home care assessment. Anyone can self-refer.
- A case manager visits and decides what is needed.
- Funded hours are arranged. They cost nothing.
- If your needs are predictable and you can direct your own care, ask specifically about CDHCI.
- Top up with private hours only where the funded plan leaves a gap.
What we do
Start from the worry, not the service list
She is not managing the bathroom on her own any more
Personal care — bathing, dressing, toileting, transfers, medication reminders.
He gets agitated in the late afternoon and I cannot settle him
Dementia and memory care, including caregivers scheduled for sundowning hours.
She has not spoken to anybody in four days
Companionship, outings, appointments, groceries, a standing visit.
The house has quietly got away from him
Home help, laundry, light cleaning, real cooked meals.
There are wounds, injections or a catheter involved
Nursing by LPNs and RNs, in the home.
She is being discharged on Thursday and I am not ready
Hospital to home — the first two weeks, which is when readmissions happen.
I have been doing this alone for two years
Respite, by the afternoon or by the fortnight, so you can stop.
Nights are the problem
Overnight, 24-hour and live-in care, with an honest conversation about what it costs.
We want him to be at home at the end
Palliative support alongside the Edmonton Zone palliative team.
It is Parkinson’s, or a stroke, or MS
Condition-specific care and caregivers trained for it.
Six months of the year, this is the real risk
Winter is not a footnote in Edmonton
It is dark at half past four. A walk that was clear at noon is glass by six. Adult children drop in less often because the drive is worse, so nobody sees the fridge. Someone who was managing well in September can be eating toast for dinner by February, and too often the first anyone hears about it is a fall.
We plan around that rather than pretending it is not happening.
What that means in practice
- Errands and appointments scheduled in daylight where we can
- Walk, step and handrail checked at every visit, and reported to you
- Footwear and traction cleats checked before anyone goes outside
- A written plan for a −35 cold snap, including whether the visit becomes a phone check
- Hot meals cooked and left, not just groceries put away
- [Confirm: do our caregivers shovel? Say yes or no here plainly.]
How it starts
Four steps, about a week
You call, or fill in the form
Ten minutes. We ask what is happening and whether there is anything urgent this week.
A care manager comes to the house
About an hour, free, no obligation. They look at the real situation — the stairs, the bathroom, the medication, what your parent will actually accept — and tell you what they think, including if they think you do not need us yet.
You get a written plan and a weekly total
What care, on which days, by whom, at what cost. Public funding applied first if you qualify.
You meet your caregiver, then care starts
Introduced by name before the first shift. If it is not a fit, say so and we rematch. That does not cost you anything.
Families we work with
What people say
PhotoOptional headshot[Real testimonial required. Five, with written consent, before launch.]
[First name and last initial, neighbourhood]
[Ask specifically about the caregiver by name. Generic praise is worth nothing here.]
[First name and last initial, neighbourhood]
[One should be about the funding help, because that is what nobody else offers.]
[First name and last initial, neighbourhood]
Start with a conversation, not a contract.
A care manager comes to the house, looks at the real situation, and gives you a written plan and a weekly cost. It is free, it takes about an hour, and there is nothing to sign at the end of it.
Not ready for that? Call and ask a question. We are not going to chase you.